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Privacy Policy

Last updated: July 1, 2026

Information We Collect

When you fill out our contact form, we collect your name, email address, phone number, company name, and any message you provide. We also automatically collect technical information such as your IP address, browser type, operating system, referring page, and the pages you visit on our site.

How We Use Your Information

We use the information we collect to respond to your service inquiries, provide technical support, deliver managed IT and cybersecurity services, improve our website, and communicate with you about our offerings. If you have opted in, we may send marketing communications related to our services.

Data Sharing with Third Parties

We do not sell your personal information. We share data with trusted third-party service providers who help us operate our business, as described below:

  • Google Analytics — We use Google Analytics to understand how visitors interact with our website. This includes anonymized usage data and cookies. Google may process this data as described in their privacy policy.
  • Tawk.to — We use Tawk.to to provide live chat support. Messages, IP addresses, and browsing context may be processed by Tawk.to.
  • Microsoft Teams — Contact form submissions are forwarded to our internal Microsoft Teams channel for lead tracking and response coordination.
  • Atlassian JSM (Jira Service Management)— Submitted requests may create tickets in our JSM project for tracking and fulfillment.
  • ip-api.com — We use ip-api.com to perform IP geolocation lookups on visitors for analytics and fraud prevention purposes. No data is permanently stored by ip-api.com.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to three years. Analytics data is retained in accordance with Google Analytics' data retention settings.

Your Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, as well as the right to restrict or object to certain processing activities. California residents have the right to know what personal information is collected and to request deletion under the CCPA.

To exercise your rights, please contact us using the information below. We will respond to your request within 30 days.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Maine CyberTech

Limington, ME

Email: [email protected]

Phone: (207) 222-7525

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Privacy Policy | Maine CyberTech