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Essential Care vs Business Care
Side-by-side comparison of features, scope, and pricing.
| Feature | MCT Essential Care | MCT Business Care |
|---|
| Best for | - Very small businesses and nonprofits with a handful of users
- Organizations that want basic managed support at a low cost
- Companies that want a predictable monthly IT cost
- Businesses that want a real IT partner without full managed IT
| - Growing small businesses with several users and devices
- Organizations that want proactive management, not break-fix
- Companies that want responsive support and regular maintenance
- Businesses that want their technology actively managed
|
| Coverage | - Essential system monitoring
- Basic help desk support
- Proactive maintenance on covered systems
- Single point of contact for IT issues
- Monthly status communication
- Predictable monthly pricing
| - Proactive system monitoring
- Responsive help desk support
- Regular maintenance and patching
- Security basics management
- Network and device health oversight
- Monthly reporting
|
| Support style | | |
| Security depth | - Very small businesses and nonprofits with a handful of users
- Organizations that want basic managed support at a low cost
- Companies that want a predictable monthly IT cost
- Businesses that want a real IT partner without full managed IT
| - Growing small businesses with several users and devices
- Organizations that want proactive management, not break-fix
- Companies that want responsive support and regular maintenance
- Businesses that want their technology actively managed
|
| Review cadence | - Dependable basic IT support at an affordable price
- Essential monitoring keeping systems running
- A clear point of contact when things break
- Predictable monthly IT cost
| - Proactively managed technology instead of break-fix
- Responsive support when issues arise
- Regular maintenance preventing problems
- A managed IT partner for a growing business
|
| Upgrade path | | |