MCT Business Care

Best For

• ▸Growing small businesses with several users and devices
• ▸Organizations that want proactive management, not break-fix
• ▸Companies that want responsive support and regular maintenance
• ▸Businesses that want their technology actively managed

What Is Included

• ✓Proactive system monitoring
• ✓Responsive help desk support
• ✓Regular maintenance and patching
• ✓Security basics management
• ✓Network and device health oversight
• ✓Monthly reporting

What You Get

• →Proactively managed technology instead of break-fix
• →Responsive support when issues arise
• →Regular maintenance preventing problems
• →A managed IT partner for a growing business

What Is Not Included

• —Hardware, licenses, subscriptions, permits, or third-party service fees unless explicitly included
• —Major remediation beyond the purchased scope
• —Emergency after-hours response unless the emergency product is purchased
• —Legal, tax, insurance, or regulatory advice
• —Credential collection through public forms

Customer Prerequisites

• ⓘAuthorized decision maker approval
• ⓘA contact person who can answer business and technical questions
• ⓘSafe access coordination when admin work is required
• ⓘPermission to document findings and recommendations

Questions We Will Ask

To get started, we will ask about:

• Business name*

  Legal or public-facing business name.

• Primary contact name*

  Main person Maine Cyber Tech should coordinate with.

• Primary contact email*

  Used for scheduling, service updates, and deliverables.

• Best phone number

  Useful for urgent, onsite, or access-sensitive work.

+10 more questions