MCT Essential Care

Best For

• ▸Very small businesses and nonprofits with a handful of users
• ▸Organizations that want basic managed support at a low cost
• ▸Companies that want a predictable monthly IT cost
• ▸Businesses that want a real IT partner without full managed IT

What Is Included

• ✓Essential system monitoring
• ✓Basic help desk support
• ✓Proactive maintenance on covered systems
• ✓Single point of contact for IT issues
• ✓Monthly status communication
• ✓Predictable monthly pricing

What You Get

• →Dependable basic IT support at an affordable price
• →Essential monitoring keeping systems running
• →A clear point of contact when things break
• →Predictable monthly IT cost

What Is Not Included

• —Hardware, licenses, subscriptions, permits, or third-party service fees unless explicitly included
• —Major remediation beyond the purchased scope
• —Emergency after-hours response unless the emergency product is purchased
• —Legal, tax, insurance, or regulatory advice
• —Credential collection through public forms

Customer Prerequisites

• ⓘAuthorized decision maker approval
• ⓘA contact person who can answer business and technical questions
• ⓘSafe access coordination when admin work is required
• ⓘPermission to document findings and recommendations

Questions We Will Ask

To get started, we will ask about:

• Business name*

  Legal or public-facing business name.

• Primary contact name*

  Main person Maine Cyber Tech should coordinate with.

• Primary contact email*

  Used for scheduling, service updates, and deliverables.

• Best phone number

  Useful for urgent, onsite, or access-sensitive work.

+10 more questions