Email Compromise Response

Best For

• ▸Businesses that suspect or confirm a compromised email account
• ▸Organizations that need fast containment of an email breach
• ▸Companies that want forwarding and attacker access removed
• ▸Businesses that want to harden email after a compromise

What Is Included

• ✓Immediate containment of the compromised account
• ✓Password and session reset
• ✓Removal of forwarding rules and attacker access
• ✓Inbox and mail-rule review
• ✓Email security hardening
• ✓Guidance for notifying affected contacts

What You Get

• →A compromised email account contained fast
• →Attacker access and forwarding removed
• →Email hardened against recurrence
• →Damage from the breach limited

What Is Not Included

• —Hardware, licenses, subscriptions, permits, or third-party service fees unless explicitly included
• —Major remediation beyond the purchased scope
• —Emergency after-hours response unless the emergency product is purchased
• —Legal, tax, insurance, or regulatory advice
• —Credential collection through public forms

Customer Prerequisites

• ⓘAuthorized decision maker approval
• ⓘA contact person who can answer business and technical questions
• ⓘSafe access coordination when admin work is required
• ⓘPermission to document findings and recommendations

Questions We Will Ask

To get started, we will ask about:

• Business name*

  Legal or public-facing business name.

• Primary contact name*

  Main person Maine Cyber Tech should coordinate with.

• Primary contact email*

  Used for scheduling, service updates, and deliverables.

• Best phone number

  Useful for urgent, onsite, or access-sensitive work.

+9 more questions