Website Down Emergency

Best For

• ▸Businesses whose website is currently down
• ▸Organizations losing customers during downtime
• ▸Companies that need fast diagnosis and restoration
• ▸Businesses that want to prevent a repeat outage

What Is Included

• ✓Fast diagnosis of the outage cause
• ✓Host, configuration, and attack assessment
• ✓Website restoration
• ✓Emergency mitigation
• ✓Root cause and prevention guidance

What You Get

• →A down website restored fast
• →The outage cause diagnosed
• →Customer-facing disruption minimized
• →Prevention guidance for future outages

What Is Not Included

• —Hardware, licenses, subscriptions, permits, or third-party service fees unless explicitly included
• —Major remediation beyond the purchased scope
• —Emergency after-hours response unless the emergency product is purchased
• —Legal, tax, insurance, or regulatory advice
• —Credential collection through public forms

Customer Prerequisites

• ⓘAuthorized decision maker approval
• ⓘA contact person who can answer business and technical questions
• ⓘSafe access coordination when admin work is required
• ⓘPermission to document findings and recommendations

Questions We Will Ask

To get started, we will ask about:

• Business name*

  Legal or public-facing business name.

• Primary contact name*

  Main person Maine Cyber Tech should coordinate with.

• Primary contact email*

  Used for scheduling, service updates, and deliverables.

• Best phone number

  Useful for urgent, onsite, or access-sensitive work.

+9 more questions