MCT Co-Managed IT

Best For

• ▸Businesses with internal IT that needs backup and escalation
• ▸Organizations that want projects and monitoring handled
• ▸Companies that want to strengthen their internal IT
• ▸Businesses that want co-management rather than full outsourcing

What Is Included

• ✓Escalation support for your internal IT
• ✓Monitoring and maintenance coverage
• ✓Project support
• ✓Security oversight
• ✓Documentation assistance
• ✓Backup for your IT function

What You Get

• →Your internal IT strengthened with backup
• →Escalation and project support available
• →Monitoring and security handled
• →Co-managed IT that works with your team

What Is Not Included

• —Hardware, licenses, subscriptions, permits, or third-party service fees unless explicitly included
• —Major remediation beyond the purchased scope
• —Emergency after-hours response unless the emergency product is purchased
• —Legal, tax, insurance, or regulatory advice
• —Credential collection through public forms

Customer Prerequisites

• ⓘAuthorized decision maker approval
• ⓘA contact person who can answer business and technical questions
• ⓘSafe access coordination when admin work is required
• ⓘPermission to document findings and recommendations

Questions We Will Ask

To get started, we will ask about:

• Business name*

  Legal or public-facing business name.

• Primary contact name*

  Main person Maine Cyber Tech should coordinate with.

• Primary contact email*

  Used for scheduling, service updates, and deliverables.

• Best phone number

  Useful for urgent, onsite, or access-sensitive work.

+10 more questions