Website Uptime Monitor Setup

Best For

• ▸Businesses whose website drives leads, bookings, sales, or customer inquiries
• ▸Organizations that have discovered downtime from customers instead of from monitoring
• ▸Companies that want automated uptime alerts without managing the tooling themselves
• ▸Businesses that rely on a client portal, quote form, or e-commerce checkout being online

What Is Included

• ✓Uptime monitoring service selection and configuration (UptimeRobot, BetterStack, or similar)
• ✓Multi-location monitoring for global coverage of your website
• ✓Email, SMS, and Slack or Teams alert routing
• ✓Alert-rule tuning to prevent false positives and alert fatigue
• ✓Monitoring setup documentation with escalation contacts
• ✓Initial monitoring and alert-testing period to confirm everything fires correctly

What You Get

• →Automated downtime detection within minutes, from multiple locations worldwide
• →Instant alerts through the channels your team actually watches
• →Fewer false alarms because rules are tuned to your site's real behavior
• →Peace of mind that website issues are caught before customers complain

What Is Not Included

• —Hardware, licenses, subscriptions, permits, or third-party service fees unless explicitly included
• —Major remediation beyond the purchased scope
• —Emergency after-hours response unless the emergency product is purchased
• —Legal, tax, insurance, or regulatory advice
• —Credential collection through public forms

Customer Prerequisites

• ⓘAuthorized decision maker approval
• ⓘA contact person who can answer business and technical questions
• ⓘSafe access coordination when admin work is required
• ⓘPermission to document findings and recommendations

Questions We Will Ask

To get started, we will ask about:

• Business name*

  Legal or public-facing business name.

• Primary contact name*

  Main person Maine Cyber Tech should coordinate with.

• Primary contact email*

  Used for scheduling, service updates, and deliverables.

• Best phone number

  Useful for urgent, onsite, or access-sensitive work.

+9 more questions